All our systems come with an elaborate energy monitoring apps which are compatible with Android, Apple OS and Windows. As a part of the project, our engineers will install the app on customer’s mobile device as requested and will help with the understanding if required.
Multiline NOC (Networks Operative Center) at the Lahore Head Office” Solar NOC and monitoring services for all our customers
A solar power plants performance is based entirely on weather conditions, time of the year and locations.
For example, a 10 kW solar plant can produce 50 kWh (units) in a day. It may produce as low as 10 kWh. The problem is that the customer does not know if the low productions is due to a system fault or due to natural circumstances.
At the Multiline Head Office, we maintain and monitor data from all our installed systems. We make comparisons with best performing systems and then inform our clients if we believe that their system performance is on the lower side. It could be due to some simple issue such as dusty or dirty panels or could be due to a more serious issue such as a detached strings or a faulty wire..
If a customer loses production, it is an irreversible loss. We feel for our customers and make sure that they get the best out of their investment.
I was informed by multiline team that my system performance had suddenly gone below par. It was later discovered that when we had installed some new Air conditioners, our A/C installer placed the out-door units in such a way that their shadows were hindering solar production at certain times of the day. We could not have found this out on our own. “Thank you Multiline” Team
As a client, my experience with Multiline Engineering Co. was exceptional from start to finish. Initially, I was quite skeptical about buying solar from them due to concerns about potential leaks caused by the installation of the fabricated steel structure. However, their team alleviated all my worries with their professional approach and expertise. The solar installation they carried out was flawless, and their attention to detail in securing the steel structure left no room for any leaks. Moreover, their after-sale service has been top-notch, promptly addressing any inquiries or minor adjustments needed. Multiline Engineering Co. truly exceeded my expectations, and I now confidently recommend them to anyone seeking high-quality solar solutions backed by outstanding customer support.
As someone who is very particular about my house and its construction, I was initially hesitant about incorporating a solar system. However, from the moment I got in contact with them, their team put all my worries at ease. They were incredibly cooperative, responsive, and professional, always ready to assist with just a single call. I was impressed by their willingness to work closely with my architect, sitting down together to design the entire solar system and meticulously plan out the electrical layout. Their attention to detail and expertise in solar solutions were evident throughout the process. Multiline Engineering Co. has truly surpassed my expectations, and I am delighted with the results. Thanks to their exceptional service, my house is now not only aesthetically pleasing but also environmentally conscious. I highly recommend Multiline Engineering Co. to anyone seeking reliable and top-quality solar services.
Multiline Engineering Co. and their solar services has been nothing short of excellent. From the moment I contacted them for a consultation, their team was attentive, knowledgeable, and approachable. They took the time to understand my energy needs and provided a tailored solar solution that perfectly suited my requirements. The installation process was smooth and efficient, with their skilled technicians ensuring everything was set up flawlessly. The solar panels they provided are of top-notch quality, and I can already see a significant reduction in my energy bills. What truly sets Multiline Engineering Co. apart is their exceptional after-sales service. They are always available to answer any questions I have and have been proactive in providing maintenance and support when needed. I am thoroughly satisfied with their services and would wholeheartedly recommend them to anyone considering solar solutions.